I design complex product systems where failure has real consequences: payments, KYC and identity verification, registration and onboarding, across 20+ regulated markets in banking, fintech and iGaming.
The work draws on more than two decades across visual design, UX and product: from failure messages and in-context overlays to operational dashboards, data-rich overview pages, and a registration architecture that adapts across twenty-two jurisdictions.
Around that work, I have grown a design function from one designer to six, developed a product design library and the Figma architecture behind it, and established research and validation practices connecting design, product and engineering.
I remain hands-on: prototyping in code, building AI-native tools and workflows for design teams, and developing my own products. I work best where complex systems, product craft and design leadership meet.
The arc
More than two decades, in three stages: visual and graphic craft, then UX and complex flows, then product. The work sits where the stakes are real: payments, identity verification, registration and onboarding, and the systems that hold those journeys together across twenty-two jurisdictions.
A design function grown from one designer to six. A live customer base carried across Brazil's new regulatory regime on the legal deadline. A deposit redesign built on a map of 117 deposit methods, 75 withdrawal methods and 41 providers. A product design library built progressively through live product work, structurally ready when the central design system and theming arrived.
Capabilities
- Regulated payments and identity — Payments orchestration and PSP flows · registration, KYC and verification · biometric and 2FA authentication · player-protection controls · regulated-market migration
- Design systems — Component architecture (states, variants, responsive behavior) · structure separated from brand · adopting central tokens and theming · multi-market Figma architecture · governance
- Complex product interfaces and data visualization — Data-rich account views: account overview, betting profit and loss, player-protection insights · operational dashboards · in-context overlays · dense regulatory information made usable
- Building design functions — Operating model · research and experimentation practice · progression
- AI-native practice — Skills, plugins and workflows for design teams · building MakeMeBetter, an AI-native performance-management tool
Clients and brands
Alpha Bank · Piraeus Bank · Eurobank · Praxia Bank · Cosmote · Philips · Eurolife · Sklavenitis · AllSmart · SETE · Sky Greece · Electra Hotels · COCO-MAT
Elsewhere
Athens, Greece · LinkedIn · c.kanellakopoulos@outlook.com